Privacy Policy

This policy covers the Zatelco website (zatelco.com), the live map at gps.ui.unifiedtalk.com, and the Android app Nabbihni (نبّهني).

1. Who we are

Zatelco provides GPS tracking for vehicles, fleets, assets, and people in Bahrain, Saudi Arabia, and Egypt. For privacy requests, email info@zatelco.com or use the contact page.

2. Information we collect

• ✓Account data. Name, company, email, phone number, and user id when you request a demo, contact us, or sign in.
• ✓Tracker location. Coordinates, speed, heading, time, and the tracker identifier (IMEI) sent by a GPS device linked to your account.
• ✓Phone location. Only if you allow location while the map is open. You can deny this permission and still view tracker positions.
• ✓Photos and files. Only a picture or file you choose to take or upload from the app. The camera is not used in the background.
• ✓Notifications. A Firebase Cloud Messaging token stored on the phone so we can deliver alerts you have allowed.
• ✓Fingerprint unlock. If you turn it on, the phone checks the fingerprint already enrolled on the device. We store only an on/off setting. We do not receive or store your fingerprint.
• ✓Session data. Login cookies and the signed-in user id, so the map stays signed in. We do not store your password in the app.
• ✓Messages you send us. The name, company, email, phone, and message you type on the contact form.

3. How we use it

We use this information to show live positions and route history, send alerts you have allowed, sign you in, answer demo and support requests, operate and secure the service, and meet legal duties. Phone location, camera, and notifications are optional and are used only after you allow them.

4. Who can see tracker locations

Positions from a tracker are shown to the account that owns that device and to users that account allows. Zatelco staff access this data to provide support or when the law requires it.

5. Sharing

We do not sell personal information or location data. We share data with providers that run the service for us: hosting, sign-in, map display, and Google Firebase for push notifications. Those providers may process the data only to perform that work. We also share information when a law or valid legal request requires it.

6. How long we keep it

Route history follows your plan: 30 days on Starter, 1 year on Professional, and for the life of the account on Enterprise. Account and contact-form records are kept while the account or request is active, and afterward for as long as accounting or the law requires. You can clear the app’s on-device user id, notification token, and fingerprint setting by uninstalling the app or by asking us to delete the account.

7. Security

The website, map, and app send data over HTTPS. Access to production systems is limited to authorized staff. No method of transmission or storage is completely secure.

8. Children

The services are for businesses and adults managing vehicles or assets. They are not directed at children under 13, and we do not knowingly collect personal information from them.

9. Your rights

You may ask us to access, correct, export, or delete personal data we hold about you, and you may withdraw permission for phone location, camera, or notifications in the phone settings. Email info@zatelco.com with the account email and the request. We may need to confirm that the request comes from you.

10. Cookies

The website and map use cookies to keep you signed in and to remember preferences such as language and region. You can block cookies in your browser. Blocking them can prevent sign-in.

11. Changes

We will post any change on this page and update the date above. Continued use of the services after the new date means you accept the updated policy.

12. Contact

Zatelco — info@zatelco.com — contact page. The public address of this policy is https://zatelco.com/privacy.html.